Being invited by the client into their home is a sign of their confidence, we must be worthy of it at all times.
Listen to the customer’s real needs by taking as much time as necessary.
Advise, guide and reassure the client because he needs a specialist.
Contribute to the happiness of the family by proposing a tailor-made development project.
Job satisfaction comes from exceeding our customers expectations.
Bring a little extra by creating a unique experience.
100% customer satisfaction is what should be expected as normal, we will look for the additional 1% to go beyond our customer’s expectations and bring them delight. The best proof of this satisfaction: 70% of customers come from referrals.
Designer and pilot RAISON HOME UK
My passion is to achieve total satisfaction for my clients by delivering great service that goes hand in hand with great design and products. Honesty, transparency and friendly approach has always been my motto.
President of the RAISON HOME network
Our network is made up of amazing, professional people, deeply excited by a spirit of delight for their customers and who want to live an adventure based on people.